Shipping policy
🚚 Shipping Policy
Last updated November 9, 2026
We currently ship across India via trusted delivery partners. Most prepaid orders are shipped using express couriers for faster delivery, while COD orders may be routed through other couriers depending on serviceability.
Order & Delivery Timelines
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Processing time · 2–5 business days
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Delivery time · 4–7 business days from dispatch
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Tracking · Sent by SMS or email once your order is shipped
Prepaid orders typically arrive faster through our express delivery partners. COD orders may take 2–3 additional business days, depending on the courier.
Shipping Charges
Prepaid shipping is free within India. Cash on Delivery costs ₹99 where available. Checkout shows the options for your address and the total payable before you place your order.
Special Delivery Requests via Social Media
If you place an order through Instagram, WhatsApp or another social channel and request urgent or express delivery, we may be able to arrange it through a courier such as DTDC or Blue Dart. We’ll confirm availability and the actual courier charge before you agree to the order.
If your parcel is late, missing or marked delivered but hasn’t reached you, email us with your order number. See our Refund Policy for eligible claims.
Payment Methods
We accept prepaid payments through Razorpay’s secure checkout and Cash on Delivery (COD) where available. The available prepaid methods, including UPI and cards, are shown at checkout.
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COD orders may take longer to arrive. Please check that your phone number and delivery address are correct so the courier can reach you.
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For payment help, contact Razorpay Support or see Razorpay’s customer dispute guide. For eligible card payments, your card issuer can explain the available chargeback options.
Tip · Choose prepaid for free shipping and typically faster delivery.